Whether your project is in the beginning stages of development, nearing install or requiring aftermarket support, you will have full access to our Ebara Feedback Center (EFC) system. This tool is readily available for your company’s use throughout the life of your relationship with Ebara International. You and your team can check status, read and submit comments and be an active part of your project’s events as they are addressed and brought to resolution. You can also utilize the system to submit questions, suggestions or general inquiries to Ebara.
Ebara Feedback Center (EFC) Features:
- User-friendly web-based application. You can view all correspondence and track ongoing progress of your query.
- Multiple-user interface. You can create logins for multiple people from your project (no limit).
- Enterprise level customer feedback solution.
- Web based tool allows for access by you at anytime and anyplace in the world.
- Reporting capabilities will provide Ebara a clear picture of customer satisfaction and product performance.